Reference

modal4d Terms & Conditions for Your Account

Before you open an account on modal4d, these Terms & Conditions define how your account works, what you can access, and how payments through DANA, OVO, GoPay and…

Account eligibility rulesDANA, OVO, GoPay & QRIS policyAccess subject to local lawAccount suspension termsDispute resolution path

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What These Terms Cover on modal4d

modal4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern every interaction you have with modal4d — from creating your account to placing a wager, depositing via QRIS, or withdrawing to your OVO wallet. You agree to these terms at the point of registration, and they apply to all activity on

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the platform. We may update these terms when regulations change or when our services evolve; updates are posted on this page and take effect immediately. Your continued use of modal4d following any update constitutes acceptance. Where access or eligibility is discussed, it depends on local law,
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and we reserve the right to restrict services in regions where local law prohibits them. Transactions processed via DANA, GoPay, bank transfer or virtual account are also subject to the applicable payment provider's own policies.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT PATHS

Reach Us About Terms & Conditions

If you have a question about how these Terms & Conditions apply to your account — for example, a DANA deposit that was flagged, an OVO withdrawal held under review, or a section of policy you need clarified — our support team is available around the clock. You can reach us by live chat, email, or Telegram, and we aim to respond to policy-related queries within one business hour.

Team online

Live Chat

Available 24 hours a day, seven days a week. Start a chat from any page on modal4d for real-time help with account terms, deposit rules or access queries.

Email Support

Send detailed policy questions to our support address. We aim to reply within one business hour, including questions about DANA, GoPay or QRIS transaction disputes.

Join our Telegram channel for policy updates and direct messaging. Useful for players in Yogyakarta or Denpasar who need quick clarification on account access terms.

ACCOUNT SECURITY STANDARDS

How modal4d Manages Your Data and Account

We take account security and data handling seriously. Your registration details — including phone number, verified payment method and session history — are stored with encryption and accessed only by authorised staff.

Phone Verification

Every account requires phone verification before access is granted. This step protects your account from unauthorised use and confirms your identity against our Terms & Conditions.

Data Retention

We retain your account data for as long as your account is active, and for a defined period after closure, in line with applicable Indonesian regulations and our internal audit requirements.

Cookie Policy

We use session cookies to maintain your login state and preference settings. No personal payment data from DANA, OVO or GoPay is stored in cookies; those are handled by the respective payment provider.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact live chat immediately so we can place a temporary hold on the account.

Data Access Requests

You may request a copy of the personal data we hold on your account by contacting our support email. We aim to fulfil verified data requests within five business days.

Policy Change Notices

When Terms & Conditions are updated, we post the revised version on this page with the effective date. For material changes, we also send a notification to your registered contact.

Your Questions About modal4d Terms & Conditions

These are the questions we receive most often about how the Terms & Conditions work on modal4d, covering account access, payment rules, data rights and dispute resolution paths.

The full Terms & Conditions are on this page and updated whenever our policy changes. You accepted them at account registration, and we recommend reviewing them any time you see an update notice.

Yes. All deposits and withdrawals via DANA, QRIS, OVO, GoPay and bank transfer are covered by these terms. The payment provider's own policies also apply alongside ours for those transactions.

We may suspend or permanently close an account that breaches our terms. Any balance under review at that point is subject to our dispute process; contact live chat within 48 hours of any suspension notice.

We post all updates to this page and note the effective date. For significant changes, we send a message to your registered contact. Continued use of the platform after an update means you accept the revised terms.

Send a written request to our support email with your account details. We verify your identity first, then fulfil the request within five business days in line with our data retention policy.

Yes. Access to specific games, sports markets and payment methods depends on local law in your region. We may restrict or limit features in areas where local law permits only certain types of activity.

Contact our 24-hour live chat or email support with your transaction reference and payment method — for example, your GoPay or BCA virtual account receipt. We review disputes and respond within one business hour.

modal4d Terms & Conditions for Your Account

Reach Us About Terms & Conditions

Live Chat

Email Support

Telegram

How modal4d Manages Your Data and Account

Phone Verification

Data Retention

Cookie Policy

Account Security

Data Access Requests

Policy Change Notices

Your Questions About modal4d Terms & Conditions

01 Where can I read the full modal4d Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS payments?

03 What happens to my account if I violate the Terms & Conditions?

04 Can modal4d change the Terms & Conditions without notice?

05 How do I request access to or deletion of my personal data?

06 Does access to modal4d features depend on local law?

07 How do I raise a dispute about a transaction covered by the Terms & Conditions?

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